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E-POS TEP 220 Thermal Printer Drivers: How to Install and Troubleshoot

E-POS TEP 220 Thermal Printer Drivers: How to Install and Troubleshoot

If you are looking for a reliable and fast thermal printer for your business, you might want to consider the E-POS TEP 220. This printer can print receipts at a speed of up to 220mm per second, and it supports various interfaces such as USB, serial, parallel, and Ethernet. However, before you can use this printer, you need to install the correct drivers for your operating system. In this article, we will show you how to download and install the E-POS TEP 220 thermal printer drivers for Windows 10, as well as how to troubleshoot some common issues.

How to Download and Install the E-POS TEP 220 Thermal Printer Drivers for Windows 10

According to the official website of Prodynamics, the manufacturer of the E-POS TEP 220 thermal printer, there are no drivers available for Windows 10. However, some users have reported that they were able to use the printer on Windows 10 by installing the drivers for Windows 7 or Windows XP. Here are the steps to do so:

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  • Extract the zip file to a location of your choice.

  • Connect the E-POS TEP 220 thermal printer to your computer using the appropriate interface (USB, serial, parallel, or Ethernet).

  • Open the Device Manager on your computer. You can do this by right-clicking on the Start menu and selecting Device Manager.

  • Look for an unknown device or a device with a yellow exclamation mark under the Printers category. This is your E-POS TEP 220 thermal printer.

  • Right-click on the device and select Update driver.

  • Select Browse my computer for driver software.

  • Select Let me pick from a list of available drivers on my computer.

  • Select Have disk.

  • Browse to the folder where you extracted the driver package and select the appropriate folder for your operating system (Windows 7 or Windows XP).

  • Select the file named E-POS_TEP_220MC.inf and click Open.

  • Click OK and then Next.

  • Follow the on-screen instructions to complete the installation.

  • Restart your computer if prompted.

You should now be able to use your E-POS TEP 220 thermal printer on Windows 10.

How to Troubleshoot Some Common Issues with the E-POS TEP 220 Thermal Printer

Even after installing the drivers, you might encounter some issues with your E-POS TEP 220 thermal printer. Here are some possible solutions:

  • If your printer is not printing or printing blank receipts, check if the paper roll is inserted correctly and if there is enough paper left. Also, make sure that the paper type is set to thermal in the printer properties.

  • If your printer is printing garbled or unreadable characters, check if the baud rate and data bits settings are matching between your printer and your computer. You can find these settings in the printer properties under the Ports tab. The default values are 9600 baud and 8 data bits.